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How to Use Fetch

Fetch is the online platform we use to help keep your dog’s training information, appointments, and communication organized in one place. You can access it from your phone, tablet, or computer without needing to download an app.

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How It Works

Step 1: Visit the Alpine K9 Fetch Page (In the Main Menu - Booking Tab)
Visit alpinek9.ca/fetch to get started.
Follow the link provided to access the Fetch platform.
 
Step 2: Create Your Account
If you are new to Fetch, follow the prompts to create your account.

  1. Enter your name and contact information.

  2. Provide your email address.

  3. Create a password and complete any requested registration steps.

Already have an account? Simply log in instead of creating another one.
 
Step 3: Add Your Dog’s Profile
Your dog’s profile helps us keep important information organized.
Add the details requested, such as:

  1. Your dog’s name, breed, and age.

  2. Vaccination information and records, if requested.

  3. Behavioural information, sensitivities, or anything else we should know to help your dog feel safe and supported.

Please make sure all information is accurate and up to date.
 
Step 4: Complete Any Forms or Waivers
If Alpine K9 has provided forms for you to complete, open them in Fetch and fill in all required fields.
• Review your information before submitting.
• Complete any required waivers or consent forms.
• Make sure your contact details and your dog’s information are correct.
This helps us prepare for your dog’s training and care.
 
Step 5: Find Your Appointments and Training Information
Once you are logged in, explore the sections available in your client portal.
Depending on what Alpine K9 has shared with your account, you may be able to:
• View upcoming appointments or scheduled sessions.
• Access training plans and homework.
• Review resources shared by your trainer.
• View invoices and payment information.
• Find information for multiple dogs under your account.
Available features may vary depending on your account and services.
 
Step 6: Follow Your Dog’s Training Plan
Training does not stop when you leave Alpine K9. If Grayson shares a training plan, homework, videos, or other resources with you, use those materials to guide your practice at home.

  1. Open the training information shared with you.

  2. Review the instructions and any linked videos.

  3. Practise the exercises as directed.

  4. Follow the guidance provided for your individual dog.

  5. Reach out to Grayson if you need clarification.

Small, consistent steps can make a meaningful difference in helping your dog build skills, confidence, and regulation.
 
Step 7: Check Your Account Regularly
Make Fetch part of your routine by checking your portal for new information, upcoming sessions, shared resources, and invoices.
If something does not look right or you cannot find what you need, contact Grayson for help.
 
Quick Links
Start here to access your account.
www.alpinek9.ca/fetch
 
Fetch Website
app.playfetch.io/
 
Need a Hand?
Contact Grayson at Alpine K9 if you need help accessing your account or finding your training information.
Phone: 204 595 4001
Email: grayson@alpinek9.ca

Add Fetch to Your Phone’s Home Screen

Want quick access to Alpine K9’s booking system? You can add Fetch to your phone’s home screen so it’s easy to find whenever you need it.

You do not need to download anything from an app store!

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How It Works

For iPhone Users

  1. Open Safari on your iPhone.

  2. Visit the Alpine K9 Fetch quick link: https://www.alpinek9.ca/fetch

  3. Tap the Share icon at the bottom of your screen. It looks like a square with an arrow pointing upward.

  4. Scroll through the options and tap Add to Home Screen. You may need to tap More to find it.

  5. Choose a name, such as Alpine K9 Fetch.

  6. Tap Add in the top right corner.

That’s it!  You should now see an icon on your home screen that takes you straight to Alpine K9’s Fetch page.


For Android Users

  1. Open Google Chrome on your phone.

  2. Visit the Alpine K9 Fetch quick link: https://www.alpinek9.ca/fetch

  3. Tap the three dots in the top right corner.

  4. Look for Add to Home screen or Install app, depending on your phone and browser.

  5. If prompted, name it Alpine K9 Fetch.

  6. Tap Add or Install and follow any prompts to finish.

You should now have an icon on your home screen for easy access!
 

Your Quick Link

Alpine K9 Fetch: https://www.alpinek9.ca/fetch

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Save yourself a few clicks and keep Alpine K9 just a tap away!

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